Choose Wisely: Why Technology Selection Matters More Than Ever

Written by Casey Hines | Oct 13, 2025 1:00:00 PM

Today's economy is...not great. That's why every technology decision carries a huge weight.

Budgets are tighter. The White House is cutting funding. And yet, the expectations placed on higher education and nonprofit organizations have never been higher.

Students demand a seamless digital experience. Donors and sponsors demand transparency, data-driven impact, and efficient use of funds.

The truth is simple: standing still is not an option. To remain competitive and mission-relevant, institutions must evolve with technology, but evolve carefully.

The New Economy of Caution

Institutions that once had flexibility to “figure it out later” are now operating with a laser-focus on precision. Every purchase, subscription, and implementation must be justified, measured, and tied to outcomes.

The margin for error is smaller than ever. When funding tightens, the cost of a poor decision doesn’t just hurt, it compounds.

Choosing the wrong system or the wrong implementation partner can delay progress by years, drain morale, and waste tens of thousands of dollars in rework and unmet expectations.

That’s why deliberate, structured technology selection is no longer optional. It’s essential.

A Small Investment that Protects a Much Larger One

Engaging independent, strategic support at the beginning of your technology journey might cost a few thousand dollars. But it’s an investment that routinely prevents tens or even hundreds of thousands in losses down the line.

When vendor selection, requirements gathering, and partner evaluation are done right, you reduce the risk of:

  • Costly change orders and missed requirements

  • Misaligned vendor capabilities

  • Extended implementation timelines

  • Poor adoption or failed rollouts

The ROI Is Clear

According to industry research:

  • The average CRM or Student Information System implementation ranges from $250K–$2M.

  • 60%+ of projects exceed budget or underdeliver when requirements aren’t clearly defined.

  • A 5% course correction early on—achieved through better selection—can save $12,500–$100,000 on a single project.

Those savings multiply across integrations, renewals, and multi-year system lifecycles.
In short, spending a few thousand now can save tens of thousands later.

Investing 2–4% of your project budget upfront in strategic selection typically reduces total project cost by 10–15%.

What’s at Stake

When technology fails to deliver, confidence erodes quickly. Students lose trust in their institution’s ability to support them. Donors question stewardship. Staff lose time and morale fighting against systems that don’t serve their needs.

By contrast, a careful technology selection process sends a powerful message:

We make decisions grounded in strategy, data, and accountability.

That credibility builds trust—with stakeholders, leadership, and the communities you serve.

The Takeaway

This economy rewards preparation.
The institutions and nonprofits that slow down at the start—aligning stakeholders, assessing needs, and vetting vendors with care—are the ones that will move fastest and farthest in the long run.

As counterintuitive as it sounds, spending a little more upfront is the most responsible way to spend less overall.

Ready to make your next technology move wisely?

Download our free Technology Readiness Assessment to evaluate your current state, align your team, and prepare for confident decisions.